Terms of service
Overview
Welcome to Pickle Play Essentials. The terms "we", "us", and "our" refer to Pickle Play Essentials. Pickle Play Essentials operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated online shopping experience for pickleball and related sports essentials.
Our store is powered by Shopify, which enables us to provide the Services to you. These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you visit, interact with, or purchase from our website.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have the consent of a parent or legal guardian to use the Services.
To access certain features or place an order, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to display and describe our products as accurately as possible. However, product images, colors, packaging, dimensions, features, and appearance may vary due to screen settings, supplier updates, product revisions, manufacturing differences, or other factors outside our control.
We do not warrant that the appearance, quality, or performance of any product will meet your expectations or be exactly the same as depicted or described in our online store.
All product descriptions, images, pricing, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product and to limit the quantities of any product offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Pickle Play Essentials reserves the right to accept, decline, cancel, or modify any order for any reason at our discretion.
Your order is not accepted until we confirm acceptance and process payment. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or change requests once an order has entered processing or fulfillment.
We reserve the right to refuse or cancel orders due to suspected fraud, unauthorized activity, pricing errors, product availability issues, incorrect shipping information, violation of these Terms, or other circumstances we determine appropriate.
If an order is canceled after payment has been processed, any applicable reimbursement will be issued to the original payment method, subject to our policies and applicable law.
Your purchases are subject to our 7-Day Return & Exchange Policy. Please review that policy before placing an order. Products are intended for personal or household use and may not be purchased for unauthorized resale or export.
SECTION 4 - PRICES AND BILLING
All prices are listed in U.S. Dollars unless otherwise stated. Prices, discounts, promotions, shipping rates, and product availability are subject to change without notice.
The price charged for a product will be the price in effect at the time the order is placed and shown in your order confirmation, unless a pricing error occurs. Posted prices may not include taxes, shipping, handling, customs duties, import fees, or other charges unless expressly stated.
You agree to provide current, complete, and accurate purchase and payment information. You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.
We reserve the right to correct pricing, billing, tax, promotion, or product information errors and to cancel or adjust orders affected by such errors.
SECTION 5 - SHIPPING AND DELIVERY
Orders are generally processed within 1-3 business days, excluding weekends and holidays. Processing times are estimates and may vary based on product availability, order volume, supplier processing, payment verification, or other operational factors.
Because Pickle Play Essentials operates as an online dropshipping business and works with multiple fulfillment partners, items in the same order may ship separately and may arrive in multiple packages.
Estimated delivery times are provided for reference only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, severe weather, holidays, incorrect shipping information, supplier delays, or events outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information at checkout. Additional shipping costs, lost packages, returned packages, refused deliveries, or failed delivery attempts resulting from incorrect customer-provided information may be the customer's responsibility.
Risk of loss transfers to the customer once the order has been delivered to the shipping carrier or marked as delivered by the carrier, to the fullest extent permitted by law.
SECTION 6 - PRODUCT AVAILABILITY
Product availability is subject to change without notice. Although we strive to maintain accurate inventory information, products may occasionally become unavailable after an order is placed.
If a product becomes unavailable, we may contact you to offer a substitute item, wait for restocking, cancel the unavailable portion of the order, or process an appropriate reimbursement if the item cannot be fulfilled.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction and to limit quantities purchased per order, customer, household, or account.
SECTION 7 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brand names, logos, text, displays, images, graphics, product reviews, video, audio, and website design, are owned by Pickle Play Essentials, its affiliates, suppliers, licensors, or service providers and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, scrape, or transmit any material from the Services without our prior written consent.
Pickle Play Essentials names, logos, product names, designs, and slogans may be trademarks of Pickle Play Essentials or its affiliates or licensors. Shopify names, logos, and related marks are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 8 - OPTIONAL TOOLS
We may provide access to customer tools or functionality offered by third parties as part of the Services. We do not monitor, control, or have input over such third-party tools.
You acknowledge and agree that any third-party tools are provided "as is" and "as available" without warranties, representations, conditions, or endorsement of any kind. Your use of such tools is at your own risk and discretion.
We may also introduce new features, tools, resources, or services in the future. Such features will be considered part of the Services and subject to these Terms of Service.
SECTION 9 - THIRD-PARTY LINKS
The Services may contain links, materials, applications, or embedded functionality provided by third parties. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party website or service.
If you access third-party links or purchase third-party products or services, you do so at your own risk. Complaints, claims, concerns, or questions regarding third-party products, services, or websites should be directed to the relevant third party.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
Pickle Play Essentials is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Pickle Play Essentials.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Pickle Play Essentials, including any injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Pickle Play Essentials.
SECTION 11 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit may be transmitted to Shopify and other service providers as necessary to provide the Services, process orders, prevent fraud, and support our business operations.
SECTION 12 - FEEDBACK AND REVIEWS
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, photographs, comments, proposals, or other content, you grant Pickle Play Essentials a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and promote such content in any medium for any lawful purpose, including commercial and marketing purposes.
You represent and warrant that you own or have all necessary rights to your submitted content, that your content is accurate to the best of your knowledge, and that your content does not violate the rights of any third party or any applicable law.
We may monitor, edit, reject, or remove submitted content that we determine is unlawful, offensive, false, misleading, defamatory, abusive, obscene, harmful, or otherwise objectionable.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, images, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend, or clarify information on the Services except as required by law.
SECTION 14 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services to violate any law or regulation; infringe intellectual property rights; transmit false, misleading, fraudulent, harmful, or malicious content; harass, abuse, defame, intimidate, or harm others; or engage in unauthorized advertising, spam, phishing, scraping, or data extraction.
You may not upload or transmit viruses or malicious code, interfere with the security or operation of the Services, circumvent access restrictions, impersonate another person or entity, or engage in conduct that restricts or inhibits anyone else's use of the Services.
We reserve the right to suspend, disable, or terminate access to the Services at any time if we determine that you have violated these Terms or engaged in prohibited activity.
SECTION 15 - AGENTS AND AUTOMATED ACCESS
No software, bot, crawler, scraper, agentic AI tool, automated device, or automated process may access, use, scrape, index, extract, copy, purchase from, or interact with the Services in a manner that violates these Terms, circumvents security controls, misrepresents its identity, or imposes an unreasonable burden on our systems.
Any automated tool accessing the Services must truthfully identify itself, comply with applicable law, and honor any restrictions, blocking measures, robots exclusion rules, or access limitations we implement. We may limit, block, or restrict automated access at any time.
SECTION 16 - TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time and without notice. You remain liable for all amounts due up to and including the date of termination.
The provisions of these Terms that by their nature should survive termination will survive, including but not limited to Intellectual Property, Feedback and Reviews, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Entire Agreement, Assignment, Governing Law, Privacy Policy, and Contact Information.
SECTION 17 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general information purposes. We do not warrant the accuracy, completeness, reliability, or usefulness of this information, and any reliance you place on it is at your own risk.
Except as expressly stated by Pickle Play Essentials, the Services and all products offered through the Services are provided "as is" and "as available" without representations, warranties, or conditions of any kind, either express or implied.
To the fullest extent permitted by law, we disclaim all warranties and conditions, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall Pickle Play Essentials, our owners, partners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This limitation includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Services or any products procured through the Services.
Where liability cannot be excluded under applicable law, our total liability shall be limited to the amount you paid for the specific product giving rise to the claim, to the fullest extent permitted by law.
SECTION 19 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Pickle Play Essentials, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, suppliers, licensors, and service providers from and against any losses, damages, liabilities, claims, demands, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your breach of these Terms, your violation of any law, your violation of third-party rights, or your access to or use of the Services.
We may control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in the defense of such claims.
SECTION 20 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.
Such determination shall not affect the validity or enforceability of any remaining provisions.
SECTION 21 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on the website constitute the entire agreement and understanding between you and Pickle Play Essentials and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, or proposals.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 22 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 23 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
Any disputes arising under or relating to these Terms, the Services, or purchases from Pickle Play Essentials shall be resolved in the state or federal courts located in New York, unless applicable law requires otherwise.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Your continued use of or access to the Services after any changes are posted constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at s2elitellc@gmail.com.
Business Name: Pickle Play Essentials
Customer Support Email: s2elitellc@gmail.com
Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Response Time: We aim to respond within 1-2 business days.
Please do not send returns to any address without first contacting customer support and receiving return authorization. Returns sent without prior authorization may not be accepted.
End of Terms of Service